Running a pet care business means managing a lot of boarding reservations, daycare check-ins, grooming appointments, staff schedules, client communication, and billing. Behind the scenes, the tool that keeps it all organized is your kennel software.
One of the biggest decisions you’ll make is whether to use desktop-based software or cloud-based software. Both options work well, but understanding their strengths can help you pick the setup that keeps your business running smoothly.
Desktop Kennel Software: Reliable and Familiar
Desktop kennel software is installed directly on a computer at your facility. It’s a solid, in-house system that doesn’t require an internet connection to function.
Pros:
- Works without internet, not including updating run cards and sending emails.
- You choose if, when, and how updates are installed.
- Fast performance since everything is stored locally.
Considerations:
- Updates and backups are your responsibility.
- Access is limited to the installed computers on your facilities network.
- Sharing across locations or devices can be more complicated.
Desktop software is a strong choice for facilities that prefer full control over their system and don’t need remote access.
Cloud Kennel Software: Flexible and Modern
Cloud kennel software is hosted online, allowing you to access your system from multiple devices: desktop, laptop, tablet, or even smartphone.
Pros:
- Access anywhere, anytime, great if you manage multiple locations or need to check schedules on the go.
- Automatic updates and backups reduce the chance of lost data.
- Multi-user access makes it easier for teams to stay coordinated.
Considerations:
- Requires reliable internet.
- Subscription-based pricing is ongoing, though often includes support and updates.
- Performance can depend on your internet connection.
Cloud software is especially appealing for growing businesses or facilities with multiple staff members who need simultaneous access. It offers flexibility and convenience without requiring you to manage updates or backups manually.
Cost and Security: What to Keep in Mind
Cost: With Kennel Connection, both desktop and cloud kennel software operate on subscription plans. That means your costs are predictable and include access to updates and support, whether you choose desktop or cloud.
Security: Desktop software stores data locally, so you’re responsible for backups and protection. Cloud software keeps data in secure servers with automatic backups and encryption, giving peace of mind without added manual work.
Choosing the Right Setup for Your Facility
Ask yourself:
- Do I need access outside the facility?
- How reliable is my internet?
- How many team members need access at the same time?
- Do I want to handle updates and backups, or have them managed automatically?
While desktop software works well for smaller or single-location facilities that value control and offline access, cloud kennel software provides flexibility and scalability for teams, remote access, and automatic maintenance. This helps your staff spend more time focusing on pets instead of tech.
Finding the Balance
Providers like Kennel Connection offer both desktop and cloud kennel software, so you can choose the setup that fits your facility. Even if your business starts with desktop, you can gradually transition to cloud as your team grows, or your needs evolve.
The right kennel software is the one that aligns with your workflow, keeps your data secure, and makes daily operations easier so you can spend more time giving pets the care they deserve.
