Explore the latest trends, tips, and insights for pet care businesses
When mass SMS is first introduced in pet care operations, it’s often viewed as a tool for occasional or time-sensitive communications like holiday reminders, schedule changes, or urgent facility updates....
Running a dog daycare can sometimes feel unpredictable. One week your schedule is packed, the next you’re wondering why attendance dipped. Seasonal slowdowns, last-minute cancellations, and inconsistent client habits can...
In grooming and pet care facilities, check-in is one of those moments that quietly shapes the entire client experience. When it’s smooth and efficient, the day starts on the right...
Kennel Connection, a leading provider of pet care facility management software and a 100GROUP company, is continuing its nationwide rollout of its exclusive diagnostic partnership with Petwealth this week at...
If you’ve ever had a week where your daycare is packed on Tuesday… but quiet on Thursday, you’ve felt the challenge of unpredictable demand. Or at least, what seems unpredictable....
Walk into a growing number of pet care facilities today, and you’ll notice something new, live cameras! Not just for security, but as part of the overall experience you offer...
Saving a card on file is one of the most powerful tools a business can use for convenience, recurring billing, and customer retention. But when done carelessly, it can create...
A common payment support call we receive is: “Our customer says we charged their card twice, but I only see we charged them once when I check their payment history...
Running a pet care facility means managing constant communication. Between booking requests, vaccination reminders, daycare updates, and pickup notifications, staff are communicating with pet parents throughout the entire day. When...
When your policies are clearly documented and easy to reference, especially within your dog boarding software, Clear communication is critical for any pet care facility, but it’s not always easy....
Modern kennel operations are complex from tracking vaccination records to managing staff schedules, coordinating customer communication, and even analyzing business performance. That’s why modern kennel software goes far beyond simple...
Kennel Connection, a leading provider of pet care facility management software and a 100GROUP company, today announced its full integration with iDogCam, a camera solution built specifically for the pet...