New Cloud Live Access
Fully Customizable Report Cards – Now Live!
Showcase your facility’s personality and keep pet parents smiling with our brand-new customizable report cards:
- Snap and upload an adorable pic to capture the moment
- Send mobile-friendly report cards via text or email
- Enjoy a sleek, intuitive layout with four ready-to-use templates that keep things quick and easy — even during the post-zoomie rush
- Create custom text options for each behavior or mood selection, and the system will automatically rotate them so each report card feels unique and personalized
- System Admins and Managers can define settings and customize options under Manage > Report Card Settings
New Cloud Live Access
Split Tips Between Employees ⚡
Easily split a single tip between multiple employees after payment is complete
- Assign cash or card tips to staff based on who provided the service
- Split a single tip between multiple employees after payment
- Review and mark tips as approved, with reporting by approval status
- View each tip as its own row in the Tip Management Dashboard for flexible assignment
- To support this new feature, we’ve added a “Process & View Receipt” button in the Make Payment window. This lets you go straight to the receipt and split the tip immediately after completing the payment.
📍Accessible to System Admins and Managers, or other staff with granted access rights under Financial > Tip Management
New Cloud Live Access
Copy Employee Schedules to a Date Range
- Easily copy a week’s schedule to any future date range using the new “Copy” option in the actions menu
- Select your start/end date in a simple pop-up window
- Saves time by automatically applying the schedule week-by-week across the selected range
📍System Admins and Managers can access employee schedules from Setup > Employees
Enhanced
Payment Terminal Notification
Using our integrated credit card processing? You’ll now see on-screen notifications when your card reader is awaiting action — no more accidental timeouts or confusion at checkout.
Beta Cloud Live Access
Daycare Quick Check-in ⚡
Check in multiple pets in seconds with fewer steps and a smoother start to the day for you and your clients
- Quickly select pets from your client list — regulars pop up first for faster access
- Confirm services pulled from each pet’s last appointment to ensure accuracy
- Create and check in all selected pets at once, reducing bottlenecks during busy drop-offs
- Save time, keep records accurate, and give clients a smoother, faster experience
📍Find Daycare Quick Check-in on your Menu under the Daycare tab and add it to your Quick menu!
❓ Can’t find it? Join the Beta Team to be one of the first to try it!
Coming Soon Cloud
Automated Emails: Template Customization & Management
We’ve completely revamped how you manage automated emails:
- Build custom templates with your branding, fonts, colors, images, and more
- Manage all your automatic emails in one simple, table-style dashboard
- Trigger emails based on actions like checkouts or new appointments
📍Find it in Administration > Setup > Automated Emails
❓ Can’t find it? Join the Beta Team to be one of the first to try it!
Beta Cloud
Daycare Package Subscriptions
- Offer clients auto-renewing daycare packages that recharge on a set schedule or when days run low
- Manage all client subscriptions in one central dashboard with filters, bulk edits, and real-time status tracking
- Built-in email notifications and automatic billing retries keep renewals seamless and hands-free
📍Find it in Financial > Subscriptions
❓ Can’t find it? Join the Beta Team to be one of the first to try it!
Fixed Enhanced
Performance Improvements
- Full day daycare packages can now be manually decremented by a half day
- Boarding package decrementing errors on invoice save resolved
- Character limits now enforced to prevent save errors
- SMS confirmations for recurring daycare appointments now include full recurrence details
- Departure services can now be removed from appointments, automatically deleting the linked appointment
- Behind-the-scenes enhancements for faster, smoother performance throughout the system