Company Mission Statement
To provide our customers with innovative, dependable software products and services that assist them in running their businesses and boosting their bottom line; with the ongoing pursuit of quality providing the framework for our commitment of achieving total customer satisfaction.
QUALITY STARTS HERE!
The management team is responsible for and committed to:
- Setting an example of support for the quality process
- Creating an atmosphere that encourages the active participation of all employees in the refinement of the quality process
- Upholding and refining the quality process
- Instilling a commitment to quality in employees, vendors and partners
Quality is the responsibility of each and every employee. All employees are expected and encouraged to:
- Actively participate in refining the quality process
- Uphold the quality standards
- Identify problem areas and areas for improvement throughout the organization
- Focus on total customer satisfaction
Our goal as a company is to maintain long-term relationships with vendors who share our commitment to quality. We continually work with our vendors to refine the quality process. Since they represent Blue Crystal Software to our customers, our partners are selected based on their ability and commitment to provide total customer satisfaction.
Our customers are encouraged to participate in the quality process by providing feedback and suggestions for our products and company. This feedback is crucial for enhancing the quality process and measuring its effectiveness. It is equally important in assisting us in creating products that work the way our customers do.
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